Frequently Asked Questions

Simple answers to your most common questions

General

What's makes MobiLine different than other networks and apps?

MobiLine’s video technology, “Know Then Answer,” lets people learn the reason behind every call they receive. The choice to “pick up”means highly relevant conversations, less time wasted by unwanted interruptions and robocalls, and a much more personalized experience in the MobiLine community.

At the same time, creating a new friend connection or reaching out to someone for a business opportunity through MobiLine, means there is a “break the ice” video. Suddenly, your cold calls just turned warm, helping you to connect on a more personal level.

With MobiLine, you can search, explore and express with video, whether it’s with your existing friends, family, and colleagues, or you can carve out new friendships and business relationships.

Whether you’re Gen Z, a Millennial or Gen X, MobiLine is a safer way to discover people in different parts of the world.

How do you create a video introduction? How does it work?

With a video introduction, you can record a brief video about yourself … who you are, what you do and what interests you. Then, choose a category for your introduction video, and assign a tag  (hashtag) to that category. When you publish your video, you’ll appear in this category. These videos are “public” which means they are visible for MobiLine community members to see, as they explore different categories..

How do you create a video invitation as your calling? How does this work?

You can record a video as you are calling someone; they can preview your video, and if they like it, then they can answer your call.This is the new way of calling, which turns the cold call into a much warm one. When someone receives your call, they can know reason behind your call and then answer in real-time. At the same time, when you receive a call, you have the option to accept the call or decline based on what you see, hear and learn first.

Video invitation gives MobiLiners video or audio calls. Regardless of how you call on MobiLine, you are adding face value to every call.

Can I make a "direct call" without recording invitation?

Yes, with MobiLine you can make a direct call. During the countdown to calling, you can press the call button and it will become a regular call without a video or voice invitation. However, you can only make direct calls with people in your contact only. Someone you would like to connect with for the first time requires the introduction video prior to the call, and cannot be called directly.

Is MobiLine communication or a social networking app?

MobiLIne is a combination of both. We consider MobiLine a video communications platform for people who are looking for meaningful calls and connections through video. With so many useless contact requests and empty invitations on social networks and other apps, MobiLine is for people who seek more from their calls and video communications. Because MobiLine is more than just a texting or calling, with the ability to also pursue new connections through video for personal or freelance business, our community offers a full communications package.

Is there a way to upload / invite my contacts into MobiLine?

Yes, MobiLine functionality enables you to invite your current phone contacts into the MobiLine community. You can also invite your friends on Facebook and Twitter to join you on MobiLine.

What are the categories used for and how do you search?

The categories allow MobiLine community members to add videos to specific areas of interest where they want to be discovered or where they can search and explore what they might need or want to learn from other community members. The categories are a range of interests with an opportunity to take call relevance to a new level and by dramatically increasing call connectivity. Each category offers you the opportunity to display your talent with a video clip and get noticed from potential connections around the world.

How do I report an abusive community member?

MobiLine does not permit unlawful, threatening,abusive, harassing, defamatory, libelous, deceptive, fraudulent, obscene,vulgar, offensive, profane, or content that is otherwise deemed inappropriate by us in our sole discretion. We encourage community members to access our Help Center to report any such abusive content to our Help Center representatives,at which time, the material will be reviewed, the abusive subscriber will be notified and warned, and the content will be deleted. Any MobiLine subscriber who repeatedly posts such content will be blocked from the MobiLine community.

Where can I find out more about MobiLine social media?

We encourage the MobiLine community to find and engagewith us on Facebook, Twitter and Instagram. For additional information, you can visit the MobiLine website at https://www.mobiline.com.

Do I own my videos or can MobiLine share my videos too?

You are the owner of your content. However, when you publish your video content in the MobiLine community, you’re granting MobiLine a worldwide, non-exclusive, perpetual, royalty-free, fully paid, sub-licensable and transferable license to use, edit, modify, reproduce, distribute, and prepare derivative works of and otherwise fully use your video content in connection with our app and our communications platform. Because video content includes your name, likeness, voice, video, or photograph, when you use MobiLine, you’re acknowledging and agreeing to the terms of our platform’s use.